The Minimum Service Standards (MSS) for service delivery at the three levels of Government are part of the Service Delivery Framework (SDF) that provides the guide for services to be delivered from the wards up to the National level.

MSS include basic primary health care, primary education, clean and safe drinking water, sanitation, decent housing, access to better connectivity in transport, communication and electricity, and provisions of banking services and commerce.

This is the first for the MSS to be incorporated in the MTDPs.